We are pleased to tell you that your recent withdrawal(s) are being processed. after i met the requirement in slots games i went back to roulette and i win enough money just 100$ and i made a withdraw after that i got this email when i was playing on your casino first i was playing Roulette and i was asking you customer support online if you want staff names ( zoe, after that i asked maria ) about the wagering and how much more i have to play and if iam playing wrong they said wait for while and then said there is nothing worng with the way you are playing and suggest me to play slots games because the wagers is lower than roulette. Please be advised that it is your responsibility to read, understand and accept the Terms and Conditions prior to wagering on a real player account.Īs a result of the aforementioned breach of the Casino's Terms your account has been close permanently and the Casino stands by it's decision. Your casino account will remain locked.Īfter replying the player also received the following email: Therefore, the winnings are void and have been confiscated. Starting a game's feature after the bonus balance used to build up the credits towards the feature has reached 0. Even money bets on Sic Bo, Craps and Roulette”Ĥ. Using the double-up feature to increase bet values ģ. Placing single bets equal to or in excess of 25% or more of the value of the bonus credited to the account prior to the play-through requirement for that bonus having been met Ģ. ‘Irregular play’ includes but is not limited to any one or more of the following types of play:ġ. “The Casino reserves the right to withhold any withdrawals and/or confiscate all winnings for irregular play. We would like to inform you that your cashin and account has been blocked due to a breach of the Bonus Account Terms and Conditions of the casino.įor more information please look under Bonus Account Terms and Conditions include > Point 13 The outcome and the email are not related. It should also be noted that the email regarding the reversal bonus is automatic, not a personal email. It should be noted that the player only deposited $0.10 to receive the $20 bonus. Therefore the withdrawal was confiscated. Bets placed were 50% of bonus amount received (much higher than the 25% limit stated in the terms). The player broke the terms and conditions by placing bets over 25% of the bonus received. It is the player's responsibility to read and understand the terms and conditions. When joining the casino the player ticks a box that they have read and understand the T&Cs of the casino.